Is there hope for a broken heart?
Are you singing the "someone done me wrong song" blues today? Perhaps you have received a blame-shifting apology from the offender .............. or a curt or stiff apology ............. or worse, an arrogant "walk-away." Because I've been there and done that, my guess is your heart is still broken and bruised and you don't even know what to do with all that.
A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt.
-- G. K. Chesterton
So you have a choice: nurse your brokenness and hurt until it eats you up from the inside out OR ask God to somehow work in that other heart to change him or her and bring real repentance and restorating grace to both your hearts!